fd111 Terms & Conditions — Full Details

1.1 Applicability of Terms

These terms and conditions apply to all products and services on the fd111 platform. By visiting the website, creating an account, or using any service, you are accepting these terms. If you disagree with any part of these terms, please refrain from using our platform.

1.2 Language & Interpretation

These terms have been prepared in Bengali and the Bengali version shall be considered final. In the event of any dispute, the Bengali version shall take legal precedence. fd111 reserves the right to modify these terms at any time.

1.3 Changes to Terms

fd111 may revise these terms and conditions at any time. A notice will be posted on the platform for significant changes. Continuing to use the platform after any changes means you are considered to have agreed to the updated terms.

2.1 Age Requirement

To open an account and use services on fd111, you must be at least 21 years old. Minors will not be permitted to create accounts or participate in any gaming activity. fd111 reserves the right to verify age and may close an account if adequate proof is not provided.

2.2 Registration Terms

You must provide accurate and complete information when creating an account. Requirements at the time of registration:

• Complete and truthful personal information must be provided
• Each individual may open only one account
• Opening an account under someone else's name or a false identity is strictly prohibited
• If your information changes after registration, you must notify fd111 immediately
• Your password and login details must be kept completely confidential

2.3 Geographic Restrictions

fd111 may not provide services to users from certain countries or regions. Users in regions where online gaming is legally prohibited should not use fd111. It is entirely the user's own responsibility to comply with the laws applicable in their area.

3.1 Account Security

You are responsible for the security of your fd111 account. Some important guidelines for keeping your login details safe:

• Use a strong and unique password
• Never share your login details with any third party
• If you notice any suspicious activity, notify fd111 immediately
• Avoid logging in from public or shared devices
• Change your password regularly

3.2 Identity Verification (KYC)

fd111 reserves the right to verify users' identities to ensure a safe and transparent service. You may be asked to submit a national ID card, passport, or driving licence for verification. Temporary restrictions on withdrawals may be imposed until the verification process is complete.

3.3 Multiple Accounts Prohibited

A person may operate only one fd111 account. It is strictly prohibited for the same individual or family members to receive bonuses from multiple accounts. If evidence of multiple accounts is found, all associated accounts will be closed and any earned bonuses will be cancelled.

4.1 Deposits

The following methods can be used to deposit funds on fd111: bKash, Nagad, Rocket, and bank transfer (Dhaka Bank, Dutch-Bangla Bank, BRAC Bank, and other major commercial banks). Rules applicable for deposits:

• Minimum deposit amount: ৳300 (per method)
• Deposits must be made only from a payment method registered in your own name
• Using a third party's account or card is prohibited
• Keep a record of every transaction

4.2 Withdrawals

Rules applicable for withdrawing funds:

• Minimum withdrawal amount: ৳800
• Standard withdrawal processing time: 30 minutes to 3 hours
• Withdrawals must be made using the same method as the deposit
• The required wagering conditions must be met before withdrawing bonus funds
• Withdrawals may be delayed if identity verification is not complete
• fd111 may request additional documents for verification in exceptional circumstances

4.3 Transaction Policy

All transactions will be completed in Bangladeshi Taka (BDT / ৳). fd111 is not responsible for transaction delays caused by technical issues or external factors. fd111 reserves the right to investigate suspicious or unusual transactions and may, if necessary, notify the relevant authorities in compliance with anti-money laundering regulations.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. Bonus examples: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000; or depositing ৳18,000 gives the maximum bonus of ৳8,000, making the total balance ৳26,000.

5.2 Wagering Requirements

A 10x wagering requirement must be met before bonus funds can be withdrawn. The wagering requirement is calculated on the bonus amount only (not on the deposit and bonus combined). For example: for a ৳1,000 bonus, a total of ৳10,000 in bets must be placed before the bonus can be withdrawn. The bonus may be cancelled in the following cases:

• Attempting to claim bonuses from multiple accounts
• Using prohibited or unusual betting patterns
• Requesting a withdrawal before meeting the wagering requirements (the deposit may be withdrawn but the bonus will be cancelled)
• Violating any other provision of these terms

5.3 Other Promotions

fd111 regularly runs various promotions and offers. Each promotion has its own terms, which will be stated on the relevant offer page. fd111 reserves the right to change or cancel any promotion at any time.

6.1 Sports Betting

The following rules apply when betting on cricket, football, kabaddi, and other sports:

• Once a bet is confirmed, it cannot be changed or cancelled
• If an event is cancelled or postponed, bets will be settled in accordance with fd111's policy
• fd111 reserves the right to cancel odds that were set incorrectly due to a technical error
• If a suspicious betting pattern is detected, the relevant bet may be cancelled

6.2 Casino & Slot Games

fd111's casino and slot games are operated using verified Random Number Generator (RNG) technology, which ensures fair outcomes. It is not possible to manipulate game results. If a technical issue occurs in any game, fd111 will take appropriate action in accordance with the game provider's own rules.

6.3 Disputed Results

If a dispute arises regarding the result of any game or bet, fd111's decision shall be considered final. However, fd111 will endeavour to investigate and resolve all disputes impartially. In the event of a dispute, server logs and game records will be considered the authoritative documents.

7.1 List of Prohibited Activities

The following activities are strictly prohibited on the fd111 platform:

• Playing games or placing bets using automated software, bots, or scripts
• Exploiting system vulnerabilities or technical errors
• Money laundering or transactions involving illegal funds
• Participating in match fixing or result manipulation
• Attempting to earn bonuses through fraudulent means
• Playing games using a third party's funds
• Fraud or threats against other users
• Intimidating or harassing any fd111 employee
• Using fake identity documents or fraudulent records
• Using a VPN or proxy to bypass geographic restrictions

8.1 Self-Limits

fd111 provides various tools to help users keep their gaming habits in check. You can set deposit limits, betting limits, and session time limits on your account. For more details, visit our Responsible Gaming page.

8.2 Self-Exclusion Feature

If you feel that gaming is having a negative effect on your life, you can contact fd111 to request that your account be suspended for a specified period. Our support team is always ready to help 24/7 via live chat and at the email address [email protected].

9.1 Data Protection

fd111 uses SSL encryption technology to keep your personal and financial information secure. Our safe and reliable platform does not share your data with third parties, though it may be required to provide information to authorities when legally obligated. Please read our Privacy Policy for more details.

9.2 Cookies & Technology

fd111 uses cookies and similar technologies to keep the website running smoothly. These technologies help improve the user experience and analyse platform performance. By continuing to use the website, you are giving your consent to the use of cookies.

10.1 In Case of Service Disruption

fd111 makes every effort to ensure uninterrupted service. However, if the service is temporarily unavailable due to technical issues, server maintenance, or external reasons, fd111 is not liable for any loss resulting from such disruptions. Users will be notified as early as possible before any significant maintenance work.

10.2 Regarding Internet Connectivity

If a problem occurs mid-game due to a lost or weak internet connection, fd111 will try to resolve the situation in the best possible way. However, fd111 is not responsible for issues caused by your internet service provider.

10.3 Third-Party Content

fd111 is not directly responsible for the quality or availability of services provided by third-party providers that supply game content on the platform (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, Ezugi, and others). For any issues, please contact the fd111 support team.

11.1 Closure at User's Request

You may request to close your account at any time by emailing [email protected] or through live chat. Please ensure that any pending bets or withdrawal requests are settled before closing your account. Any valid balance will be returned before closure.

11.2 Suspension or Closure by fd111

fd111 may suspend or permanently close an account for the following reasons:

• Violation of these Terms and Conditions
• Evidence of fraudulent activity or cheating
• Failure to verify identity or provision of false information
• Suspicious money laundering activity
• Account inactive for an extended period (with prior notice as per fd111 policy)

In the case of a suspension, fd111 will make an appropriate decision after completing its investigation.

12.1 Complaint Submission Process

For any complaint or dispute, please contact our customer support team first. Support is available 24/7 via live chat or by email at [email protected] in both Bengali and English. When submitting a complaint, please provide your account number, the date and time of the incident (per BST), and a detailed description.

12.2 Decision Process

fd111 reviews each complaint impartially. The time required for investigation depends on the complexity of the case. Decisions by fd111 are made on the basis of all applicable information and records and will be considered final. However, if a user wishes, they may raise the matter again through an appropriate third party.

12.3 Time Limits

Any dispute must be submitted within a reasonable time from the date of the relevant incident. For complaints submitted much later, the relevant records may no longer be available, which could make the investigation difficult.